Delivery and Shipping

OXFORD OFFERS FREE SHIPPING FOR ALL AUSTRALIAN ORDERS OVER $100

Oxford endeavours to get your order to you as soon as possible. Your order will be processed and dispatched within approximately 1-2 working days. However, in the event that there are any problems with your order we will contact you via phone and or email.

A flat fee of $10.00 is charged for shipping within Australia (for any orders under $100) & $20.00 for all NZ orders.
Oxford offers FREE SHIPPING for orders over $100 within Australia only.

We deliver all Australian orders by eParcel and as a signature is required on delivery, we therefore recommend that you provide an attended address. Please note that eParcel also deliver to PO Boxes if this suits you. If using a work address, please be sure to include the business name. If no one is available to sign for the parcel a calling card will be left by your local postman to pick-up from your nearest post office within 10 working days.

Australian Delivery times:
Sydney Metro - 1-2 business days, Melbourne & Brisbane Metro - 2 business days, Adelaide Metro - 3 business days, Perth & Darwin Metro - 4 business days and Tasmania - 4 business days. For all regional orders - the delivery time will take slightly longer depending on the state and region.

New Zealand Delivery times:
New Zealand orders are sent via DHL and generally take 5-10 working days to reach New Zealand. Please note, customs charges and duties are the responsibility of the customer and will not be refunded by Oxford. It is the responsibility of customers to check local customs regulations before placing an order for shipping outside Australia.
 
Tracking Your Order
Once your order has been processed and dispatched, you will receive an email from us with your tracking number. If you wish to track the delivery of your order you can log into the Australia Post website as below and enter your tracking number to find out exactly where you order is.

Tracking AU Orders - Australia Post

Tracking NZ Orders - DHL

If you have any problems tracking your order please contact Oxford customer care on the below:

Email: customer.care@oxfordshop.com.au
Phone: (02) 9318 2211